FAQ
FAQ – Oporto Maison Alves da Veiga
Accommodation and Reservations
Oporto Maison Alves da Veiga da Veiga is the result of the careful rehabilitation of three early 20th-century buildings, preserving their original architectural identity with ornate ceilings and numerous period details.
The complex combines historic charm with contemporary comfort, offering a private garden, swimming pool, jacuzzi, elevator, and parking. A unique property in the centre of Porto, designed for guests who value space, tranquillity, and a distinctive experience in an environment of character and elegance.
The property offers studio (T0), one-bedroom (T1), two-bedroom (T2), and three-bedroom (T3) apartments, some of which feature a terrace, balcony, or private garden, providing different options in terms of space and comfort for each type of stay.
Yes, we offer special packages and promotions to enhance your stay in Porto. Each option has been designed to create unforgettable memories. For more information, please click here.
Check-in is from 3:30 pm, and check-out is until 11:00 am.
If you require early check-in or late check-out, please contact us in advance and we will do our best to accommodate your request, noting that an additional charge may apply.
Amenities and Services
Yes. The property is equipped with an elevator, ensuring greater comfort and accessibility during your stay.
Yes. All apartments feature a fully equipped kitchen.
Yes. Oporto Maison Alves da Veiga features a swimming pool and jacuzzi integrated into a pleasant shared garden, offering moments of relaxation and well-being throughout your stay.
Yes. On-site parking is available, subject to availability and an additional charge.
Free Wi-Fi, bed linen and towels, periodic housekeeping, and on-site or remote guest support.
Oporto Maison Alves da Veiga offers breakfast delivery directly to the door of your apartment. For an additional charge, a welcome box can also be prepared and delivered on the day of arrival.
Transport and Accessibility
You can reach our property by taxi or by car from the nearest airports and train stations, including Francisco Sá Carneiro Airport (18 km) and local train stations such as São Bento (2 km). We also offer airport transfer services, subject to availability and an additional charge.
Yes. The central location allows easy access on foot to all areas of the city (Baixa, Bolhão, Ribeira, Aliados…). In addition, a metro station is just a 5-minute walk away if you wish to travel to other parts of the city.
Policies and Special Requests
You may indicate special requests at the time of booking in the comments field, or contact us directly by email or phone after your reservation has been confirmed.
Yes. Upon prior request and subject to availability, we can provide baby cots and other children’s equipment. Some options may incur an additional charge.
Yes. Additional housekeeping services may be requested during your stay, subject to availability and possible additional charges. Housekeeping included in the rate is provided every other day.
Yes. We will be delighted to assist in arranging special requests for celebratory occasions. We recommend contacting our team directly so that we can assess the available options.
Currently, pets are not allowed. This policy has been defined to ensure the comfort, safety, and well-being of all guests.
If you are travelling with a duly certified assistance animal, we recommend that you contact us prior to arrival so that we can assess the situation in accordance with applicable legislation.
Contact Information
The property has a physical reception on site, open from 9:00 am to 6:00 pm. Outside these hours, remote assistance is always available for guest support. On many days, the reception also remains open until midnight, ensuring greater flexibility and support upon arrival.
You can contact the property directly by phone at +351 912 896 062 or by email at alvesdaveiga@oportomaison.com.
