FAQ
FAQ – Oporto Maison Batalha
Accommodation and Reservations
Oporto Maison Batalha is the result of the careful rehabilitation of early 20th-century buildings, preserving their original architectural identity through ornate ceilings and a remarkable wealth of period details.
The property combines historic charm with contemporary comfort, standing out for the high quality of its interiors and the attention to detail in the finishes, which give the apartments a distinctive and elegant character. Located just a few steps from Praça da Batalha and Rua de Santa Catarina, it enjoys an absolutely central location, ideal for guests who value authenticity, urban living, and a distinctive experience in the heart of Porto.
The property offers studio (T0), one-bedroom (T1), and two-bedroom (T2) apartments, some of which feature a terrace, balcony, or private garden, providing different options in terms of space and comfort for each type of stay.
Yes, we offer special packages and promotions to enhance your stay in Porto. Each option has been designed to create unforgettable memories. For more information, please click here.
Check-in is from 3:30 pm, and check-out is until 11:00 am.
If you require early check-in or late check-out, please contact us in advance and we will do our best to accommodate your request, noting that an additional charge may apply.
Amenities and Services
No. Due to the original architectural features of the building and the preservation of its historical identity, the property does not have an elevator.
Yes. All apartments feature a fully equipped kitchen.
Yes. The property offers parking located approximately 100 metres from the building. The parking facility is not integrated into the property and is available at an additional cost, providing a practical solution for guests travelling by car.
Free Wi-Fi, bed linen and towels, periodic housekeeping, and on-site or remote guest support.
Oporto Maison Batalha offers breakfast delivery directly to the door of your apartment. For an additional charge, a welcome box can also be prepared and delivered on the day of arrival.
Transport and Accessibility
You can reach our property by taxi or by car from the nearest airports and train stations, including Francisco Sá Carneiro Airport (18 km) and local train stations such as São Bento (2 km). We also offer airport transfer services, subject to availability and an additional charge.
Yes. The central location allows easy access on foot to all areas of the city (Baixa, Bolhão, Ribeira, Aliados…). In addition, a metro station is just a 6-minute walk away if you wish to travel to other parts of the city.
Policies and Special Requests
You may indicate special requests at the time of booking in the comments field, or contact us directly by email or phone after your reservation has been confirmed.
Yes. Upon prior request and subject to availability, we can provide baby cots and other children’s equipment. Some options may incur an additional charge.
Yes. Additional housekeeping services may be requested during your stay, subject to availability and possible additional charges. Housekeeping included in the rate is provided every other day.
Yes. We will be delighted to assist in arranging special requests for celebratory occasions. We recommend contacting our team directly so that we can assess the available options.
Currently, pets are not allowed. This policy has been defined to ensure the comfort, safety, and well-being of all guests.
If you are travelling with a duly certified assistance animal, we recommend that you contact us prior to arrival so that we can assess the situation in accordance with applicable legislation.
Contact Information
The property has a physical reception located opposite the building, open from 9:00 am to 6:00 pm. Outside these hours, remote assistance is always available for guest support. On many days, the reception also remains open until midnight, ensuring greater flexibility and support upon arrival.
You can contact the property directly by phone at +351 911 928 244 or by email at batalha@oportomaison.com.
